The cost is $29 for each card or certificate you need replaced. Go to "Help" on the menu to order a replacement.

We only call you if you list a medical condition on your medical history survey. We didn't call because you didn't list any concerning medical conditions. Check your emails for more details.

Medical-Physical Statements are sent AFTER your appointment. Not before. We send it through our 'SignNow' e-signature account within 24 hours. Contact us if you don't receive your statement within 24 hours of your appointment.

1. Check your email spam or junk folder. 2. Check all your email accounts. 3. Check if you used the correct email. 4. Check with the person who purchased the CPR class. The password is only sent to the email listed on the checkout page. Contact this person.

There are two places to find this: 1. In your 'Thanks for booking' email. 2. Under your "My Account" - create an account with the email you used to purchase the class. See example images

In the rare event that we cancel a class, a full refund will be issued. A. Online Standard Precautions or Medical/Physical Statements: No refunds. Puchases are all final for Online Standard Precautions or Medical/Physical Statements. B. Medication Administration Part 2 or Online + In Person CPR/FA Classes: If you cancel >24 hours in advance, we will issue a full refund minus a 4% transaction fee for customers paying with a credit card only. No transaction fee charge for ACH, cash, or check. If you notify us to cancel <24 hours of the class, no refund will be issued, but you will be allowed to reschedule once within 30 days. If you do not show up for a class or are >15 minutes late to a class, there is no refund, you will need to reschedule and pay again.

Checek Thanks for Booking email for the link. Create an account using the email used in the checkout page and go to My Programs.

Online CPR/First Aid Course - You will receive a certificate of completion by email Online Standard Precautions Course - certificate is emailed through our "SignNow" account a few days after you complete the course. Or, you can also go to 'my account' > 'my online programs' > 'ended' > 'get certificate'

It's on the Colorado Shines PDIS system. Email us your certificate so we can sign it. A PDF works best for signing. Login (coloradoshinespdis.com)

1. Email it in a PDF to bryan@coloradocprpros.com See an example of a PDF here.

You will be charged for the 'guaranteed minimum' amount that we agreed upon even if some of your staff don't show up to the class. You are also charged the 'guaranteed minimum' amount if any of the following occurs: Students are a no-show. Our instructor is not able to teach the class due to an unsafe environment. The language translator has not arrived, and we are unable to teach the class. The business or childcare program communicated the incorrect date and/or time to their students resulting in no-shows. If the start time is delayed by the business or childcare program more than 20 minutes, an additional fee of $100.00 will be applied to the total invoice. The instructor has the right to cancel a class with no refund to the business or childcare program if attendees are not ready to start the class after waiting 20 minutes after the original start time.

To view your receipt/paid invoice go to ColoradoCPRpros.com, and 'Sign Up' or 'Log In' using the email you used to buy the class. Then, go to "My Account", click on "My Orders", and scroll down to view invoice.

This document should explain all the details. The pricing is subject to change over time.

Participants, when you participate in our CPR & First Aid classes you agree to this release and hold harmless agreement.